Last updated: June 6, 2026

These Terms of Service ("Terms") govern your use of elevebrandingagency.com and the services provided by Elevé Branding Agency LLC ("Elevé," "we," "us," or "our"). By using our website or engaging our services, you agree to these Terms.

Our services

Elevé provides branding, website design and development, product development, graphic design, social media, and related creative services. The specific scope, deliverables, timeline, and price for any engagement are set out in a separate proposal or agreement between you and Elevé. If anything in a signed agreement conflicts with these Terms, the signed agreement controls.

Quotes, payments, and deposits

Quotes are based on the scope you provide and are valid for the period stated in the quote. Unless your separate agreement says otherwise, project work begins after a deposit is received, and the remaining balance is due before final files or assets are delivered or a project goes live. Deposits are non-refundable, as they reserve our time and cover work already begun.

Revisions

Each engagement includes the number of revision rounds stated in your proposal or agreement. Additional revisions beyond that are billed at our then-current hourly rate.

Intellectual property

You retain ownership of any materials you provide to us. Upon full payment, ownership of the final, approved deliverables transfers to you, unless your agreement states otherwise. We may display completed work in our portfolio and marketing unless you ask us in writing not to. Preliminary concepts, drafts, working files, and unused designs remain our property unless purchased separately.

Your responsibilities

You agree to provide accurate information, supply materials and approvals in a timely way, and confirm that any content you give us (logos, text, images, trademarks) is yours to use or properly licensed. You are responsible for the final review and approval of all work before it is published or produced.

Cancellations and refunds

To cancel an engagement, you must notify us in writing by email at [email protected]. Verbal notice, text messages, and social media messages do not count as cancellation. Cancellation takes effect on the date we receive your written notice. For ongoing services, the notice period in your signed agreement applies — for example, social media management requires a three-month minimum and 30 days' written notice, and fees continue until that notice period ends.

All payments are non-refundable. This includes deposits, design retainers, monthly service fees (such as website maintenance and social media management), and any amount paid toward work already in progress. Product development costs are non-refundable once an order, sample, or production run has been placed with a vendor, since those costs are committed on your behalf. If you cancel, you remain responsible for payment for all work completed and any costs we have already committed to up to the cancellation date.

SMS and text messaging

If you opt in to receive text messages from us, message frequency varies and message and data rates may apply. You can reply STOP to opt out or HELP for assistance at any time. Your mobile opt-in information is never shared with third parties or affiliates. See our Privacy Policy for details.

Third-party tools and platforms

Our services may rely on third-party platforms (such as hosting, CRM, e-commerce, and advertising tools). We are not responsible for the performance, availability, pricing, or policies of those third parties.

Disclaimer and limitation of liability

Our services and website are provided "as is" without warranties of any kind, to the fullest extent allowed by law. We do not guarantee specific business results, such as sales, leads, rankings, or revenue. To the maximum extent permitted by law, Elevé's total liability for any claim arising from our services will not exceed the amount you paid us for the specific engagement giving rise to the claim.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Florida.

Changes to these Terms

We may update these Terms from time to time. When we do, we'll change the "Last updated" date above. Continued use of our website or services after changes means you accept the updated Terms.

Contact us

Elevé Branding Agency LLC

300 SE 2nd Street, Fort Lauderdale, FL 33301

Email: [email protected]

Phone: (407) 639-5607